Site Detection
Website Downtime Monitoring
Know When Your Website Goes Down
Site Detection monitors your website around the clock and sends you an email, SMS, Slack, Teams, or Google Chat alert when downtime is detected, so you can take action before customers have to tell you there's a problem.
Your Website Is Always Open. Someone Should Always Be Watching It.
Customers may visit your website at any hour to learn about your business, find your phone number, request an appointment, submit a contact form, make a purchase, or decide whether they want to do business with you.
If your website goes down, those visitors may never tell you there was a problem. They may simply leave.
How Site Detection Website Monitoring Works
There is no complicated monitoring system to learn. Add your website and let Site Detection keep watch.
Add Your Website
Enter the website you want Site Detection to monitor. There is no software or plugin that needs to be installed on your site.
We Monitor It Around the Clock
Site Detection continually checks your website for availability so you don't have to remember to check it yourself.
Get an Alert
When Site Detection detects that your website is unavailable, it sends you an email downtime alert.
Take Action
Contact your hosting provider, developer, or IT professional and begin investigating the problem as quickly as possible.
Why Website Downtime Monitoring Matters
A website doesn't have to be offline for days to hurt your business. Even a short outage can happen at exactly the wrong time.
- A prospective customer could be researching your company.
- Someone could be trying to make a purchase.
- A customer could be looking for your phone number.
- Someone could be trying to schedule an appointment.
- A lead could be attempting to submit your contact form.
The frustrating part?
You may never know the opportunity was lost. Your business can lose customers because of website downtime without anyone ever telling you why.
Site Detection gives you another set of eyes on your website, 24 hours a day.
Websites Go Down for All Kinds of Reasons
Even professionally built websites can become unavailable without warning — see why a website goes down and how to check if a website is down.
- Web hosting outages
- Server problems
- Failed software updates
- WordPress or plugin errors
- DNS problems
- SSL certificate problems
- Database failures
- Application errors
- Configuration changes
- Server overload
- Network problems
- Security incidents
- Human error
Get Website Downtime Alerts Instead of Finding Out From a Customer
Without website monitoring, discovering an outage often happens by accident. You visit the site yourself, an employee notices something isn't working, or a customer calls to report the problem.
Without Site Detection
You may have no idea when the outage started, how long your website was unavailable, or how many customers encountered the problem.
With Site Detection
Site Detection monitors your website and sends an email notification when downtime is detected, giving you the opportunity to investigate sooner.
Website Monitoring Without the Complexity
Many monitoring platforms are built for developers, DevOps teams, and large IT departments. They can include extensive infrastructure dashboards, synthetic transactions, application performance monitoring, and technical configuration options.
Many businesses have a much simpler question:
Is my website working?
And if it isn't:
How quickly will I know?
Site Detection is designed to make website monitoring straightforward. You do not need to become a monitoring expert or learn server administration just to know whether your website is available.
You just need to know when there's a problem.
More Than Website Downtime Monitoring
Site Detection can help you keep visibility into several important aspects of your website — it's a complete website monitoring service, not just downtime detection.
Website Uptime
See whether your website has remained available over time.
Response Time
Monitor how quickly your website responds and identify changes in performance.
SSL Monitoring
Keep an eye on your website's SSL certificate with SSL certificate monitoring so certificate-related issues don't catch you by surprise.
Uptime History
Review historical website availability with website uptime monitoring and better understand when incidents occurred.
Incident Information
Keep track of detected incidents instead of relying on memory or customer reports.
Public Status Pages
Eligible plans can provide a status page for communicating website or service availability.
Website Monitoring for Business Owners
You should not need an IT department just to know whether your company's website is online.
Local Businesses
Know when the website customers rely on for hours, directions, services, and contact information becomes unavailable.
Professional Services
Protect the online presence prospective clients use to research your firm and reach your team.
E-commerce
Website downtime can stop customers from browsing or purchasing. Detection helps you react sooner.
Medical & Dental Practices
Monitor the website patients may use for contact details, office information, and appointment requests.
Agencies & Consultants
Maintain visibility into websites that are important to your own business or the clients you support.
Small & Midsize Businesses
Get straightforward website monitoring without deploying a complex enterprise monitoring platform.
Don't Assume Your Hosting Company Will Tell You
Your hosting provider monitors its infrastructure, but that does not necessarily mean you're receiving an independent notification every time your particular website becomes unavailable.
Problems can also happen while the underlying hosting server is still running. Site Detection checks your website externally, giving you another layer of visibility into whether visitors can reach it.
Website Uptime Monitoring Gives You Visibility
Website downtime monitoring is not about guaranteeing that your website will never experience a problem. No monitoring service can prevent every server outage, software error, DNS failure, or configuration mistake.
If your website goes down at 2:00 AM, you want to know.
If an update causes a problem, you want to know.
If your site unexpectedly stops responding during the workday, you want to know.
If customers cannot reach your website, you want to know.
Stop Wondering Whether Your Website Is Working
Site Detection provides continuous website uptime and downtime monitoring and sends you an email alert when a problem is detected. Know before your customers do.
Start Monitoring Your WebsiteFrequently Asked Questions About Website Downtime Monitoring
What is website downtime monitoring?
Website downtime monitoring is the process of automatically checking a website to determine whether it is available. If the website becomes unavailable, a monitoring service can detect the problem and notify the website owner.
How will I know if my website goes down?
Instead of repeatedly checking your website yourself, Site Detection monitors it automatically. When downtime is detected, Site Detection sends you an email alert so you know there may be a problem that needs attention.
Does Site Detection send text or SMS alerts?
Site Detection sends downtime alerts by email, SMS text, Slack, Microsoft Teams, and Google Chat.
Can Site Detection prevent my website from going down?
No. Website monitoring does not prevent every possible outage. Site Detection's role is to help detect problems so you can find out about website downtime quickly and take appropriate action.
Why would a website suddenly go down?
Websites can become unavailable because of hosting outages, server problems, DNS issues, failed updates, database errors, application failures, configuration changes, SSL-related problems, network issues, and other causes.
Isn't my web hosting company already monitoring my website?
Your hosting company monitors its own infrastructure, but that is not necessarily the same as independently checking whether visitors can successfully reach your particular website. External website monitoring provides another layer of visibility.
Do I need technical experience to use website monitoring?
No. Site Detection is designed to make website monitoring straightforward. You do not need to understand server administration or complex monitoring systems simply to know whether your website is available.
Is website downtime monitoring only for large companies?
No. Downtime can be particularly important for small businesses because even a small number of lost leads, appointments, or sales can matter. A business does not need an IT department to benefit from knowing when its website is not working.
What is the difference between website uptime monitoring and downtime monitoring?
They describe two sides of essentially the same process. Uptime monitoring tracks whether your website remains available, while downtime monitoring focuses on detecting periods when the website becomes unavailable.
Can Site Detection monitor WordPress websites?
Yes. Site Detection monitors websites externally, so monitoring is not limited to a particular content-management platform. A WordPress website can experience downtime caused by hosting problems, failed updates, plugin problems, database errors, and other issues that make the website unavailable. See our WordPress website monitoring page for more.
How quickly should I respond to a website downtime email alert?
As soon as practical. A downtime alert does not necessarily identify the underlying cause, but it gives you the opportunity to investigate, contact your hosting provider, developer, or IT professional, and begin resolving the problem.
Know Before Your Customers Do
Your customers should not be your website monitoring system. Let Site Detection watch your website around the clock and send you an email when downtime is detected.
Start Monitoring Your Website Run a free site check