Privacy Policy
This Privacy Policy explains how Site Detection ("we", "us", or "our") collects, uses, and shares information in connection with the Site Detection website and website-monitoring services (the "Service"). By using the Service, you agree to this Policy.
1. Information We Collect
Account information you provide, such as your name, email address, phone number, and business details. Monitoring configuration you enter, including the URLs, endpoints, and alert settings you set up. Payment information, which is collected and processed by our third-party payment processor; we do not store full card numbers. Usage information, such as pages viewed, device and browser data, and IP address, collected automatically through cookies and similar technologies. Monitoring results we generate on your behalf, such as status checks, response times, and incident history for the sites you monitor.
2. How We Use Information
We use information to provide and operate the Service, run the monitors you configure, send alerts and daily or weekly reports, process subscriptions and payments, communicate with you, prevent fraud and abuse, comply with law, and improve the Service.
3. How We Share Information
We share information with service providers that operate the Service on our behalf, including payment processors (such as Stripe), hosting providers, and the email and SMS providers used to deliver your alerts and reports. We may share information to comply with law or valid legal process, to protect our rights and users, or in connection with a business transfer. We do not sell your personal information.
4. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand usage. You can control cookies through your browser settings, though some features may not function without them.
5. Data Retention
We retain account information for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Monitoring history is retained according to your plan's data-retention period.
6. Your Choices & Rights
You may access or update your account information, request a copy or deletion of your personal information, and opt out of non-essential communications, subject to applicable law. Depending on your location, you may have additional rights under laws such as the CCPA or GDPR.
7. Security
We use reasonable administrative and technical safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children
The Service is not directed to children under 18, and we do not knowingly collect their information.
9. Changes
We may update this Policy from time to time. Material changes will be posted here with an updated date.
10. Contact
Questions about this Policy? Contact us through the contact page on our website.